This study on the functioning of retail electricity markets for consumers in the EU is the follow up to the first … are to investigate if a well-functioning electricity market is in place for consumers in the EU and assess how the … electricity market. The study covers all EU Member States, Iceland and Norway. Between July 2014 and October 2015, the following …

This study about legal and commercial guarantees, funded by the European Union in the frame of the EU Consumer … Programme (2014-2020), looks at the extent to which sellers are aware of, and comply with, relevant EU legislation; the way in … perceive commercial guarantees and their impact on purchasing decisions. The study covers all EU Member States, Iceland and …

prevalence and characteristics of geo-blocking practices across the EU28 using a broad-based approach covering all forms of … EU legislation. An EU28-wide Mystery Shopping Survey was conducted to examine the various types of geo-blocking practices … Member States in the EU28. The study finds that geo-blocking practices are widespread, and mostly apply in relation to …

digital economy across the EU28. As support and evidence base, two surveys of online consumers were carried out, looking …-books). These included a core survey (covering online consumers from all EU28, Norway and Iceland) and a clickstream survey …-commerce in the EU28 and 2) to identify the main drivers and barriers to the proper functioning of a DSM across the EU. …