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The perceived autonomy-perceived service climate relationship : the contingency effect of store-level tenure diversity
Auh, Seigyoung; Mengüç, Bülent; Fisher, Michelle; … - In: Journal of retailing and consumer services 18 (2011) 6, pp. 509-520
Persistent link: https://www.econbiz.de/10009375657
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The contingency effect of service employee personalities on service climate : getting employee perceptions aligned can reduce personality effects
Auh, Seigyoung; Mengüç, Bülent; Fisher, Michelle; … - In: Journal of service research : JSR 14 (2011) 4, pp. 426-442
Persistent link: https://www.econbiz.de/10009491361
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Customer knowledge creation capability and performance in sales teams
Mengüç, Bülent; Auh, Seigyoung; Uslu, Aypar - In: Journal of the Academy of Marketing Science 41 (2013) 1, pp. 19-39
Persistent link: https://www.econbiz.de/10009719771
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When and how does sales team conflict affect sales team performance?
Auh, Seigyoung; Spyropoulou, Stavroula; Mengüç, Bülent; … - In: Journal of the Academy of Marketing Science 42 (2014) 6, pp. 658-679
Persistent link: https://www.econbiz.de/10010466641
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Salespeople's knowledge-sharing behaviors with coworkers outside the sales unit
Mengüç, Bülent; Auh, Seigyoung; Kim, Yŏng-ch'an - In: The journal of personal selling & sales management : JPSSM 31 (2011) 2, pp. 103-122
Persistent link: https://www.econbiz.de/10009127302
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Unpacking the relationship between sales control and salesperson performance : a regulatory fit perspective
Katsikeas, Constantine S.; Auh, Seigyoung; Spyropoulou, … - In: Journal of marketing 82 (2018) 3, pp. 45-69
Persistent link: https://www.econbiz.de/10011850409