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Fibbing about your feelings : how feigning happiness in the face of personal hardship affects trust
Levine, Emma E.; Wald, Kristina A. - In: Organizational behavior and human decision processes : … 156 (2020), pp. 135-154
Persistent link: https://www.econbiz.de/10012169566
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Paying it forward vs. rewarding reputation : mechanisms of generalized reciprocity
Baker, Wayne E.; Bulkley, Nathaniel - In: Organization science : a journal of the Institute for … 25 (2014) 5, pp. 1493-1510
Persistent link: https://www.econbiz.de/10010463546
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How incidental confidence influences self‐interested behaviors : a double‐edged sword
Tsai, Claire I.; Xie, Jia Lin - In: Journal of behavioral decision making 30 (2017) 5, pp. 1168-1181
Persistent link: https://www.econbiz.de/10011806088
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Examining the accuracy of lay beliefs about the effects of personality on prosocial behavior
Stavrova, Olga; Evans, Anthony M.; Sleegers, Willem; … - In: Journal of behavioral decision making 35 (2022) 5, pp. 1-19
Persistent link: https://www.econbiz.de/10013464461
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Motivating trust : can mood and incentives increase interpersonal trust?
Mislin, Alexandra; Williams, Lisa V.; Shaughnessy, Brooke A. - In: Journal of behavioral and experimental economics 58 (2015), pp. 11-19
Persistent link: https://www.econbiz.de/10011566154
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To what extent is trust a prerequisite for charitable giving? : a systematic review and meta-analysis
Chapman, Cassandra M.; Hornsey, Matthew J.; Gillespie, … - In: Nonprofit and voluntary sector quarterly : journal of … 50 (2021) 6, pp. 1274-1303
Persistent link: https://www.econbiz.de/10012794852
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The interpersonal effects of emotion intensity in customer service : perceived appropriateness and authenticity of attendants' emotional displays shape customer trust and satisfact...
Cheshin, Arik; Amit, Adi; Kleef, Gerben A. van - In: Organizational behavior and human decision processes : … 144 (2018), pp. 97-111
Persistent link: https://www.econbiz.de/10011843755
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Three systems underpinning marketing behavior
Bagozzi, Richard P. - In: AMS review : official publication of the Academy of … 8 (2018) 1/2, pp. 23-29
Persistent link: https://www.econbiz.de/10011919217
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Understanding the roles of interaction and trust in formation of loyalty toward customer-to-customer (C2C) platforms
Ting, Liu; Ahn, Jiseon - In: Asia Pacific journal of marketing and logistics 35 (2023) 10, pp. 2565-2581
Persistent link: https://www.econbiz.de/10014430267
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Chronically Lonely Consumers Avoid Rather than Seek Out Interpersonal Touch-Related Services Because of Lack of Interpersonal Trust and Comfort with Interpersonal Touch
Fumagalli, Elena; Shrum, L. J.; Lee, Jaehoon - 2022
Chronic loneliness is a serious social problem that appears to be on the rise, and more so after the global COVID-19 pandemic. Some firms have introduced consumer services aimed at fostering social connection, particularly ones that promote interpersonal touch. Such strategies are presumably...
Persistent link: https://www.econbiz.de/10014085947