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You've lost that learning feeling : drivers and drawbacks of channel partner disengagement with sales training
Satornino, Cinthia B.; Pelser, Jan; Wetzels, Martin; … - In: Industrial marketing management : the international … 113 (2023), pp. 258-276
Persistent link: https://www.econbiz.de/10014433589
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Multi-channel retailing and customer satisfaction : implications for e-CRM
Warrington, Patricia T.; Gangstad, Elizabeth; Feinberg, … - In: Contemporary research in e-branding, (pp. 280-291). 2009
Persistent link: https://www.econbiz.de/10003778273
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Multi-channel retailing and customer satisfaction : implications for E-CRM
Warrington, Patricia T.; Gangstad, Elizabeth; Feinberg, … - In: Emergent strategies for e-business processes, services, …, (pp. 47-58). 2009
Persistent link: https://www.econbiz.de/10003950305
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Cooperating for service excellence in multi-channel service systems : an empirical assessment
Wiertz, Caroline; Ruyter, Ko de; Streukens, Sandra - 2003
Persistent link: https://www.econbiz.de/10001780968
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Understanding the strategic consequences of customer privacy concerns : a meta-analytic review
Okazaki, Shintaro; Eisend, Martin; Plangger, Kirk; … - In: Journal of retailing 96 (2020) 4, pp. 458-473
Persistent link: https://www.econbiz.de/10012495484
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Deliberate learning as a strategic mechanism in enabling channel partner sales performance
Keeling, Debbie Isobel; Cox, David; Ruyter, Ko de - In: Industrial marketing management : the international … 90 (2020), pp. 113-123
Persistent link: https://www.econbiz.de/10012321920
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Distribution channel structure, supplier power, relationship and service power quality : the case of an international distributor
Koelemeijer, Kitty; Lemmink, Jos; Wetzels, Martin - 1993
Persistent link: https://www.econbiz.de/10000852017