This paper explores the fiscal autonomy of Vietnam's public hospitals through analysing the formal autonomy rules and the actual autonomy practices among selected hospitals. We argue that Vietnam's autonomisation of public hospitals underpins the increasing switch of healthcare costs from the...

This paper analyses the underpinning institutional foundations of autonomy in public service delivery in Vietnam compared to the OECD countries. These include formal institutions such as governance structures, and informal institutions such as norms and values. Vietnam embarked on autonomization...

The consumer entitlement (CE) construct is a key variable in the exchange process in retail environments. The original Consumer Entitlement Inventory (CEI) was developed and applied within Western cultural boundaries. The main contribution of this study is the extension of the original CEI to...

Understanding the factors that contribute to store brand equity in the Vietnamese retailing industry is important. This study expands the "stimuli" components in the stimuli-organism-response (S-O-R) framework by considering the role of store information transparency and examining its...