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~subject:"Warteschlangentheorie"
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Warteschlangentheorie
Theorie
15
Theory
15
Call centre
9
Callcenter
9
Queueing theory
9
Revenue management
9
Revenue-Management
8
Forecasting model
7
Prognoseverfahren
7
Markov chain
6
Markov-Kette
6
Hospital
5
Krankenhaus
5
Consumer behaviour
4
Forecasting
4
Konsumentenverhalten
4
Markov decision processes
4
OR in health services
4
Scheduling problem
4
Scheduling-Verfahren
4
Simulation
4
Stochastic process
4
Stochastischer Prozess
4
Tourenplanung
4
Vehicle routing problem
4
dynamic programming
4
revenue management
4
Decision
3
Dienstleistung
3
Entscheidung
3
Gesundheit
3
Health
3
Hotel industry
3
Hotellerie
3
Mathematical programming
3
Mathematische Optimierung
3
Response times
3
Services
3
contact centers
3
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Article
7
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6
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6
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2
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English
9
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Koole, Ger M.
5
Mei, R. D. van der
5
Ding, Sihan
2
Jouini, Oualid
2
Legros, Benjamin
2
Bekker, Renée M.
1
Bhulai, Sandjai
1
Blanc, J. P.
1
Chan, Wyean
1
Dallery, Yves
1
Jouini, Qualid
1
L'Ecuyer, Pierre
1
Pot, Auke
1
Roubos, Dennis
1
Yang, Ran
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Discussion paper / Center for Economic Research, Tilburg University
2
European journal of operational research : EJOR
2
Health care management science
1
MCQT'10 : computational methods and applications in queueing theory
1
Manufacturing & service operations management : M & SOM
1
OR spectrum : quantitative approaches in management
1
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ECONIS (ZBW)
9
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1
On the estimation of the true demand in call centers with redials and reconnects
Ding, Sihan
;
Koole, Ger M.
;
Mei, R. D. van der
- In:
European journal of operational research : EJOR
246
(
2015
)
1
,
pp. 250-262
Persistent link: https://www.econbiz.de/10011341649
Saved in:
2
The power-series algorithm applied to polling systems with a dormant server
Blanc, J. P.
;
Mei, R. D. van der
-
1993
Persistent link: https://www.econbiz.de/10000861540
Saved in:
3
Structural properties of the optimal resource allocation policy for single-queue systems
Yang, Ran
;
Bhulai, Sandjai
;
Mei, R. D. van der
- In:
MCQT'10 : computational methods and applications in …
,
(pp. 211-233)
.
2013
Persistent link: https://www.econbiz.de/10009719516
Saved in:
4
Polling systems with Markovian server routing
Mei, R. D. van der
-
1995
Persistent link: https://www.econbiz.de/10000904877
Saved in:
5
Call centers with a postponed callback offer
Legros, Benjamin
;
Ding, Sihan
;
Mei, R. D. van der
; …
- In:
OR spectrum : quantitative approaches in management
39
(
2017
)
4
,
pp. 1097-1125
Persistent link: https://www.econbiz.de/10011777097
Saved in:
6
Online scheduling policies for multiclass call centers with impatient customers
Jouini, Oualid
;
Pot, Auke
;
Koole, Ger M.
;
Dallery, Yves
- In:
European journal of operational research : EJOR
207
(
2010
)
1
,
pp. 258-268
Persistent link: https://www.econbiz.de/10003997229
Saved in:
7
Dynamic call center routing policies using call waiting and agent idle times
Chan, Wyean
;
Koole, Ger M.
;
L'Ecuyer, Pierre
- In:
Manufacturing & service operations management : M & SOM
16
(
2014
)
4
,
pp. 544-560
Persistent link: https://www.econbiz.de/10010526446
Saved in:
8
Flexible bed allocations for hospital wards
Bekker, Renée M.
;
Koole, Ger M.
;
Roubos, Dennis
- In:
Health care management science
20
(
2017
)
4
,
pp. 453-466
Persistent link: https://www.econbiz.de/10011781156
Saved in:
9
A uniformization approach for the dynamic control of queueing systems with abandonments
Legros, Benjamin
;
Jouini, Oualid
;
Koole, Ger M.
- In:
Operations research
66
(
2018
)
1
,
pp. 200-209
Persistent link: https://www.econbiz.de/10011818618
Saved in:
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