This handbook pursues an integrated communication approach. Drawing on the various fields of organizational … communication and their relevance for CSR, it addresses innovative topics such as big data, social media, and the convergence of … communication channels, as well as the roles they play in a successfully integrated CSR communication program. Further aspects …

"Written as a tool for both researchers and communication managers, The Handbook of Crisis Communication is a … comprehensive examination of the latest research, methods, and critical issues in crisis communication. Incorporating the views and … research of more than 50 top scholars, the book provides a starting point for developing crisis communication as a distinctive …