Friebel, Guido; Heinz, Matthias; Krüger, Miriam; … - 2015
We test the effectiveness of team incentives by running a natural field experiment in a retail chain of 193 shops and 1 … performance and relies on flexible task allocation among employees. On average, the team bonus increases sales and customer visits … of heterogeneous treatment effects offers a number of insights about the anatomy of teamwork. The firm decided to roll …
