Narrow search
Showing 1 - 10 of 1,634
Cover Image
The mediating role of burnout on the relationship of emotional intelligence and self-efficacy with OCB and performance
Cohen, Aaron; Abedallah, Mohamed - In: Management research review 38 (2015) 1, pp. 2-28
Persistent link: https://www.econbiz.de/10011384453
Cover Image
Relationship between occupational stress, organisational citizenship behaviour, psychological capital and emotional intelligence among Nigerian employees
Aderibigbe, John K.; Mjoli, Themba Q. - In: African journal of business and economic research : AJBER 14 (2019) 1, pp. 85-111
Persistent link: https://www.econbiz.de/10012485768
Cover Image
Emotional intelligence and resistance to change : mediating role of psychological capital in telecom sector of Pakistan
Malik, Sania Zahra; Masood, Sadia - In: Pakistan journal of commerce and social sciences 9 (2015) 2, pp. 485-502
significant obstacles in managing change is employees' inability to accept the change initiatives, and that emotional intelligence … between emotional intelligence and resistance towards change. Data has been collected from a sample of 170 employees from … emotional intelligence and the resistance toward change. Finally, PsyCap fully mediated the relationship between emotional …
Persistent link: https://www.econbiz.de/10011928320
Cover Image
Smarts or trait emotional intelligence? : the role of trait emotional intelligence in enhancing the relationship between cognitive ability and performance
Ulrich, Benjamin B.; Heggestad, Eric D.; Shanock, Linda … - In: The psychologist-manager journal : official journal of … 24 (2021) 1, pp. 23-47
Persistent link: https://www.econbiz.de/10012520762
Cover Image
Proactive personality and job performance during cross-cultural service encounters : a moderated mediation model
Köksal, Onur; Güler, Murat; Çetin, Fatih; Şahin, Faruk - In: Baltic journal of management : BJM 18 (2023) 2, pp. 157-172
Persistent link: https://www.econbiz.de/10014331065
Cover Image
Emotional intelligence in front-line/back-office employee relationships
Kearney, Treasa; Walsh, Gianfranco; Barnett, Willy; … - In: The journal of services marketing 31 (2017) 2, pp. 185-199
Persistent link: https://www.econbiz.de/10011654735
Cover Image
An analysis of the interaction effect between employee technical and emotional competencies in emotionally charged service encounters
Delcourt, Cécile; Gremler, Dwayne D.; De Zanet, Fabrice; … - In: Journal of service management 28 (2017) 1, pp. 85-106
Persistent link: https://www.econbiz.de/10011654988
Cover Image
The importance of subordinate emotional intelligence development in the workplace
Oliver, Tiffany - In: The International trade journal 34 (2020) 1, pp. 162-172
Persistent link: https://www.econbiz.de/10012240190
Cover Image
Assessing the effectiveness of psychological capital and employee engagement being moderator and mediator on employee emotional intelligence and performance
Sarfraz, Muddassar; Khalid, Bilal; Ozturk, Ilknur; … - In: International journal of business excellence : IJBEX 29 (2023) 4, pp. 485-503
Persistent link: https://www.econbiz.de/10014294190
Cover Image
Emotional intelligence and psychological capital as moderators in the relationship between employee commitment and work engagement : evidence from employees in banking from India
Narayanasami, Sangeetha; Sammanasu, Michael Joseph; … - In: Journal of Asia Business Studies 18 (2024) 1, pp. 136-157
Persistent link: https://www.econbiz.de/10014485280