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~subject:"Work motivation"
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ECONIS (ZBW)
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Frontline service employee compliance with customer special requests
Beatty, Sharon E.
;
Ogilvie, Jessica
;
Northington, …
- In:
Journal of service research : JSR
19
(
2016
)
2
,
pp. 158-173
Persistent link: https://www.econbiz.de/10011485432
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2
Expanding the experiential advantage model : exploring the mediating roles of a sense of meaning and moderating effects of motivational autonomy
Li, Bin
;
Wang, Sijun
;
Lei, Li
;
Li, Fangjun
- In:
Journal of consumer marketing
39
(
2022
)
4
,
pp. 317-332
Persistent link: https://www.econbiz.de/10013398160
Saved in:
3
Bridging employee engagement and customer engagement in a service context
Qi, Ji
;
Wang, Sijun
;
Hall, Kristina K. Lindsey
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014294839
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