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Employee motivation, job satisfaction, customer satisfaction, and firm performance : the moderating role of employee empowerment
Makhamreh, Hebah Zaki; Alsakarneh, Asaad; Eneizan, Bilal; … - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 23 (2022) 2, pp. 357-364
This study mainly focuses on examining the effects of employee motivation on Job Satisfaction, job satisfaction on customer satisfaction, customer satisfaction on firm performance, and the moderating role of employee empowerment on the relationship between employee motivation and job...
Persistent link: https://www.econbiz.de/10014246880
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Panacea or paradox? : the moderating role of ethical climate
Tanner, Emily C.; Tanner, John F.; Wakefield, Kirk - In: The journal of personal selling & sales management : JPSSM 35 (2015) 2, pp. 175-190
Persistent link: https://www.econbiz.de/10010527058
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A study on job satisfaction as a determinant of job motivation
Azman Ismail; Mohd Ridwan Abd Razak - In: Acta Universitatis Danubius / Oeconomica 12 (2016) 3, pp. 30-44
Persistent link: https://www.econbiz.de/10011633671
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Impact of relational coordination on staff and patient outcomes in outpatient surgical clinics
Gittell, Jody Hoffer; Logan, Caroline; Cronenwett, Jack; … - In: Health care management review : HCM review 45 (2020) 1, pp. 12-20
Persistent link: https://www.econbiz.de/10012157697
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Performance driven outcomes : the case of frontline employees in the hospitality sector
Prentice, Catherine; Ma, Erdan; Wong, IpKin Anthony - In: Journal of hospitality marketing & management 28 (2019) 1, pp. 101-123
Persistent link: https://www.econbiz.de/10012176580
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Islamic hospital nurse loyalty model : motivation, commitment and satisfaction
Astuti, Herni Justiana; Santoso, Suryo Budi - 2023
Persistent link: https://www.econbiz.de/10014327378
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Proactive career orientation and physical mobility preference as predictors of important work attitudes : the moderating role of pay satisfaction
Redondo, Raquel; Sparrow, Paul R.; Hernández-Lechuga, … - In: International journal of human resource management 34 (2023) 8, pp. 1554-1583
Persistent link: https://www.econbiz.de/10014323055
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Work engagement as a reaction to work environment and customer outcome : a service marketing perspective
Siddiqi, Mushtaq A. - In: Journal of global scholars of marketing science : … 24 (2014) 1, pp. 21-38
Persistent link: https://www.econbiz.de/10010408235
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Service-oriented organizational citizenship behavior in restaurants : an empirical study from Pakistan
Bhutto, Sana Arz; Jamal, Yasir; Rafiq, Asim; Nisa, Noor Un - In: Journal of Asian finance, economics and business : JAFEB 8 (2021) 11, pp. 67-77
Persistent link: https://www.econbiz.de/10012670986
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The motivation , productivity, and satisfaction of workers
Zaleznik, A.; Christensen, C. R.; Roethlisberger, F. J. - 1958
Persistent link: https://www.econbiz.de/10000672465