Bradler, Christiane; Dur, Robert A. J.; Neckermann, Susanne - 2014
unannounced, public recognition on employee performance. We hired more than 300 employees to work on a three-hour data-entry task …. In a random sample of work groups, workers unexpectedly received recognition after two hours of work. We find that … recognition increases subsequent performance substantially, and particularly so when recognition is exclusively provided to the …