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~subject:"Work motivation"
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Work motivation
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The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho
;
Yoo, Jaewon
;
Jung, Yeonsung
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
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2
How customer requests influence frontline employee job outcomes : the role of personal appraisal tendencies and situational customer demandingness
Jung, Jin Ho
;
Brown, Tom
;
Zablah, Alex R.
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 315-334
Persistent link: https://www.econbiz.de/10013364288
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3
Leadership propensity and sales performance among sales personnel and managers in a speciality retail store setting
Flaherty, Karen E.
;
Mowen, John C.
;
Brown, Tom
; …
- In:
The journal of personal selling & sales management : JPSSM
29
(
2009
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10003946033
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