Curran, Deirdre - In: Employee Relations 36 (2014) 5, pp. 496-515
Purpose – The purpose of this paper is to explore the impact of mediation on two long-running collective industrial … established dispute resolution structures and processes had failed and impasse had been prolonged. Each member of the mediation … panels, and the lead union representative, was interviewed about their perception of the mediation process and its impact …
