This report provides an overview of Zambia's labor market, highlights key potential sectors for future economic development and employment growth, and analyses the challenges faced by the technical education, vocational, and entrepreneurship training (TEVET) system as it seeks to respond to...

This paper contributes to the service quality literature by applying the service performance (SERVPERF) model in an under-researched Zambian universities context. Therefore, it examines the influence of each service quality dimension on overall service satisfaction and behavioural intentions in...