araştırmaktadır. Çalışmada, teknolojiye dayalı self servis uygulaması olarak olgun teknolojiler arasında yer alan ATM’ler seçilmiştir … sonuçlar; seçilen alternatif dağıtım kanalı itibariyle (ATM); teknolojinin algılanan özelliklerinin müşteri memnuniyetini …

We test whether firms use incompatibility strategically, using data from ATM markets. High ATM fees degrade the value … motivated by this strategic concern from surcharging that simply maximizes ATM profit considered as a standalone operation. The …

market with indirect network e¤ects: Automated Teller Machines (ATMs). Our sample covers a period during which higher ATM … fees increased incompatibility between ATM cards (which are bundled with deposit accounts) and other banks?ATM machines. A … network e¤ects and the importance of incompatibility in ATM markets. …