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What sparks quality-driven change programmes in not-for-profit service sector? : some evidence from the voluntary sector
Liao, Ying Ying; Soltani, Ebrahim; Yeow, Pamela - In: Total quality management & business excellence : an … 25 (2014) 11, pp. 1295-1317
Persistent link: https://www.econbiz.de/10010468785
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Identification of positive deviance : methodology development
Chakraborty, Ayon; Mishra, Rajesh Prasad - In: International journal of process management and … 4 (2014) 1, pp. 36-50
Persistent link: https://www.econbiz.de/10010390787
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Using system dynamics to better understand quality management in the construction industry
Olafsdottir, Anna Hulda; Sverdrup, Harald; Stefansson, … - In: International journal of productivity and quality … 26 (2019) 2, pp. 223-245
Persistent link: https://www.econbiz.de/10012027780
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Quality management to facilitate product introduction across borders
Wangwacharakul, Promporn; Berglund, Martina; Harlin, Ulrika - In: International journal of productivity and quality … 29 (2020) 2, pp. 268-283
Persistent link: https://www.econbiz.de/10012200394
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Exploring factors affecting service quality of ERP on cloud : a revelatory case study
Chauhan, Sumedha; Jaiswal, MP - In: International journal of business information systems : … 19 (2015) 1, pp. 87-102
Persistent link: https://www.econbiz.de/10011326747
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Process improvement through capability analysis : a case study in an engine valve manufacturing company
Nivrithi, B.; Devadasan, S. R.; Pramodh, V.; Kamlesh, M.; … - In: International journal of logistics systems and management 16 (2013) 3, pp. 244-268
Persistent link: https://www.econbiz.de/10010230086
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A hybrid quality function deployment and fuzzy decision-making methodology for the optimal selection of third-party logistics service providers
Perçin, Selçuk; Min, Ho-key - In: International journal of logistics : research and … 16 (2013) 5, pp. 380-397
Persistent link: https://www.econbiz.de/10010198105
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Measuring web portals success : a respecification and validation of the DeLone and McLean information systems success model
Al-Debei, Mutaz M.; Jalal, Dima; Al-Lozi, Enas - In: International journal of business information systems : … 14 (2013) 1, pp. 96-133
Persistent link: https://www.econbiz.de/10009790672
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The influence of the level of implementation of lean management on employees : an empirical study
Baides, Nestor Raúl; Moyano-Fuentes, José - In: International journal of quality and innovation 2 (2012/14) 1, pp. 61-79
Persistent link: https://www.econbiz.de/10009791789
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Supply chain integration and innovation in a global environment : case studies of best business practices
Smith, Alan D.; Rupp, William T. - In: International journal of logistics systems and management 22 (2015) 3, pp. 313-330
Persistent link: https://www.econbiz.de/10011456202