Pelău, Corina; Bena, Irina - In: The AMFITEATRU ECONOMIC journal 12 (2010) 28, pp. 373-387
During the past years, the Internet has gained a very important role in our everyday lives as well as in the business environment. This online trend developed also in the way companies interact with their customers by means of Internet platforms, or in the form of e-commerce. Despite the...