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When does alliance proactiveness matter to market performance? : a comparative case analysis

Leischnig, Alexander; Geigenmüller, Anja - In: Industrial marketing management : the international … 74 (2018), pp. 79-88

Persistent link: https://www.econbiz.de/10011942241

Net versus combinatory effects of firm and industry antecedents of sales growth

Leischnig, Alexander; Henneberg, Stephan; Thornton, … - In: Journal of business research : JBR 69 (2016) 9, pp. 3576-3583

Persistent link: https://www.econbiz.de/10011515173

Employee adaptive behavior in service enactments

Leischnig, Alexander; Kasper-Brauer, Kati - In: Journal of business research : JBR 68 (2015) 2, pp. 273-280

Persistent link: https://www.econbiz.de/10010472579

Configuring effective client-adviser interactions

Leischnig, Alexander; Kasper-Brauer, Kati; Thornton, … - In: Journal of business research : JBR 115 (2020), pp. 234-240

Persistent link: https://www.econbiz.de/10012271131

Employee Adaptive Behavior in Service Enactments

Leischnig, Alexander; Kasper-Brauer, Kati - In: Journal of Business Research 68 (2015) 2, pp. 273-280

This study deepens understanding of the causal patterns of factors stimulating employees to perform adaptive behaviors in service encounter situations. Drawing on motivation literature and configuration theory, this study develops and tests research propositions based on a sample of 228...

Persistent link: https://www.econbiz.de/10011117175