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Critical quality indicators of higher education
Chen, I-Shuo; Chen, Jui-Kuei; Padró, Fernando F. - In: Total quality management & business excellence : an … 28 (2017) 1/2, pp. 130-146
Persistent link: https://www.econbiz.de/10011730233
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Are professors worth it? : the value-added and costs of tutorial instructors
Feld, Jan; Salamanca, Nicolás; Zölitz, Ulf - 2018
A substantial share of university instruction happens in tutorial sessions - small group instruction given parallel to lectures. In this paper, we study whether instructors with a higher academic rank teach tutorials more effectively in a setting where students are randomly assigned to tutorial...
Persistent link: https://www.econbiz.de/10011950759
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Are professors worth it? : the value-added and costs of tutorial instructors
Feld, Jan; Salamanca, Nicolás; Zölitz, Ulf - 2018
A substantial share of university instruction happens in tutorial sessions - small group instruction given parallel to lectures. In this paper, we study whether instructors with a higher academic rank teach tutorials more effectively in a setting where students are randomly assigned to tutorial...
Persistent link: https://www.econbiz.de/10011880526
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Evaluating higher education teaching performance using combined analytic hierarchy process and data envelopment analysis
Thanassoulis, Emmanuel; Dey, Prasanta Kumar; Petridis, … - In: Journal of the Operational Research Society : OR 68 (2017) 4, pp. 431-445
Persistent link: https://www.econbiz.de/10011656653
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A framework for fostering the quality of HEIs : data collection, evaluation, indication and validation
Al-Hemyari, Zuhair A.; Al-Sarmi, Abdullah M. - In: International journal of quality and innovation 3 (2016) 1, pp. 42-66
Persistent link: https://www.econbiz.de/10012648717
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Constructing a roadmap to measure the quality of business assessments aimed at curriculum management
Silva, Thanuci; Santos, Regiane dos; Mallet, Débora - In: Journal of education for business 98 (2023) 1, pp. 34-42
Persistent link: https://www.econbiz.de/10013550010
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A systematic literature review of Six Sigma practices in education
Cudney, Elizabeth A.; Elrod, Cassandra C.; Stanley, Sarah M. - In: International journal of six sigma and competitive … 8 (2013/14) 3/4, pp. 163-175
Persistent link: https://www.econbiz.de/10011346396
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Designing a fuzzy approach for modelling the performance evaluation of education service providers
Das, Prasun; Mukherjee, Srabanti - In: International journal of services and operations management 26 (2017) 1, pp. 49-67
Persistent link: https://www.econbiz.de/10011719217
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Factors influencing student satisfaction in universities in the Gulf region : does gender of students matter?
Parahoo, Sanjai K.; Harvey, Heather L.; Tamim, Rana M. - In: Journal of marketing for higher education 23 (2013) 2, pp. 135-154
Persistent link: https://www.econbiz.de/10010232463
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The effect of gender and nationality on service quality in Malaysian higher education
Ansary, Amin; Sreenivasan Jayashree; Malarvizhi, … - In: The journal of developing areas 48 (2014) 4, pp. 97-118
Persistent link: https://www.econbiz.de/10010430748