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This study examines the market entry practices of Australian and Pakistani Information and Communication Technology (ICT) firms and the proposition that Local Software Economy (LSE) maturity affects the selection of market entry practices. The question is significant as it is focused on an...
Persistent link: https://www.econbiz.de/10009475210
This article describes the development, modification and testing of a tool designed to assist small firms in making more appropriate decisions regarding information and communication technology (ICT) selection and implementation. Using a combination of quantitative and qualitative methods, a...
Persistent link: https://www.econbiz.de/10009481921
This study examines the market entry practices of Australian and Pakistani Information and Communication Technology (ICT) firms and the proposition that Local Software Economy (LSE) maturity affects the selection of market entry practices. The question is significant as it is focused on an...
Persistent link: https://www.econbiz.de/10010691817
This paper discusses an organisation's experience using the SERVQUAL instrument to measure service quality over a four year longitudinal study. The aim of the study was to validate the SERVQUAL instrument as a way to track changes in the organisation's standard of service quality, as well as to...
Persistent link: https://www.econbiz.de/10014675741
This paper investigates the gains from the use of information technology in Australia during the 1990s using a growth … Australia has done well out of the ‘new economy’. Its use of computer technology is amongst the highest in the world with … price falls while the other half can be attributed to higher nominal expenditure. We arrive at the conclusion that Australia …
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