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Service innovation typologies and applications in India : a literature review
Dutta, Dorothy; Sarma, Mrinmoy K. - In: International journal of business innovation and … 22 (2020) 3, pp. 359-373
Persistent link: https://www.econbiz.de/10012250935
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Co-location as a catalyst for service innovation : a study of Scottish health and social care
Memon, Ally R.; Kinder, Tony - In: Public management review 19 (2017) 3/4, pp. 381-405
Persistent link: https://www.econbiz.de/10011699928
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Bridging service experiences and service innovation : a new model for understanding the future of services
Rubalcaba-Bermejo, Luis - In: European review of service economics and management (2018) 2/6, pp. 17-49
Persistent link: https://www.econbiz.de/10012025656
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Key drivers for service innovation in the UAE's hotel sector
Beshr, Hasan Al; Hossan, Chowdhury Golam - In: International journal of entrepreneurship and … 22 (2018) 3, pp. 251-268
Persistent link: https://www.econbiz.de/10011912213
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Service innovation in service industry : a perspective from HRM practices in Vietnam
Nguyen Van Dang; Hong Diep Bui; Kien, Pham Van; Nam … - In: International journal of work innovation : IJWI 4 (2023) 3, pp. 177-193
Persistent link: https://www.econbiz.de/10014478753
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The uneven role of users in service innovation performance
Rubalcaba-Bermejo, Luis; Deschryvere, Matthias - In: Economics of innovation and new technology 32 (2023) 7, pp. 953-976
Persistent link: https://www.econbiz.de/10014333866
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Innovation activities in services : regional findings from the Czech Republic
Jir̆inová, Kater̆ina; Kolis̆, Karel - In: International journal of business innovation and research 13 (2017) 3, pp. 388-401
Persistent link: https://www.econbiz.de/10011840449
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Toward holistic experience-oriented service innovation : co-creating sustainable value with customers and society
Kandampully, Jay; Bilgihan, Anil; Riel, Allard C. R. van; … - In: The Cornell hospitality quarterly 64 (2023) 2, pp. 161-183
Persistent link: https://www.econbiz.de/10014253093
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The Palgrave Handbook of Service Management
Edvardsson, Bo (ed.); Tronvoll, Bård (ed.) - 2022
study -- Chapter 12: How contemporary scholarship addresses service management practices -- Chapter 13: Contract Innovation …: Transformative Service Research: Where We Are and Moving Forward at the Collective Level -- Part 4: Service Design and Innovation …: Service Design - Innovation for Complex Systems -- Chapter 26: The multiple identities of service design in organizations and …
Persistent link: https://www.econbiz.de/10013203497
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The effect of innovation components on organisational performance : case of the governorate of Golestan Province
Tajpour, Mehdi; Hosseini, Elahe; Aidin, Salamzadeh - In: International journal of public sector performance … 6 (2020) 6, pp. 817-830
Persistent link: https://www.econbiz.de/10012516874