This paper presents the connection between logistics and customer service. The customer service is one the most powerful elements available of the organization in the search competitive advantage, but the least well managed. The message of this article is that performance of customer service...

This paper presents the logistics if source of competitive advantage. Logistics can offer a source of competitive advantage, such as a superior position compared to the competitors regarding cost reductions, service diversity and satisfaction of consumer requirements. The logistic activities...

This paper presents the connection between logistics and the enterprise’s yield. Logistics is a set of activities developed before and during production process, including the physical distribution’s activities of the finished products towards the consumers. The marketing’s target is to...