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Measure is of success : the role of human factors in lean implementation in healthcare
Lorden, Andrea L.; Zhang, Yichen; Lin, Szu-hsuan; … - In: Quality management journal : QMJ 21 (2014) 3, pp. 26-37
Persistent link: https://www.econbiz.de/10010383910
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Benchmarking as a measure of competitiveness
Krishnamoorthy, Bala; D'Lima, Christine - In: International journal of process management and … 4 (2014) 3, pp. 342-359
Persistent link: https://www.econbiz.de/10010496488
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Matching and winning? : the impact of upper and middle managers on team performance
Peeters, Thomas; Salaga, Steven; Juravich, Matthew - 2015 - This version: October 2015
In this paper we investigate the impact of upper and middle level managers on firm performance by simultaneously … estimating manager and match qualities for management pairings in Major League Baseball (MLB). We document the economic …
Persistent link: https://www.econbiz.de/10011339152
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A Six Sigma approach to measure service quality in key dependencies of a government ministry
Fontalvo-Herrera, Tomás; Delahoz-Dominguez, Enrique; … - In: International journal of technology, policy and … 21 (2021) 4, pp. 317-332
Persistent link: https://www.econbiz.de/10012800979
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Total quality management and its effects on organisational performance : a study of PZ Cussons Plc. Lagos, Nigeria
Kalu, Jane C.; Obi, James N.; Ekeagbara, Jane A.; … - In: International journal of productivity and quality … 32 (2021) 2, pp. 203-215
Persistent link: https://www.econbiz.de/10012516440
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Assessment of human resource competence and performance indicator
Benbrahim, Chahinaze Fikri; Sefiani, Naoufal; Meddaoui, … - In: International journal of process management and … 7 (2017) 1, pp. 20-37
Persistent link: https://www.econbiz.de/10011705568
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Management control systems as approach to improve the quality performance in Abu Dhabi Food Control Authority
Alarmoti, Ayman Mustafa Khames; Bazgir, Eisa Sulaiman Aboul - In: International journal of business and globalisation : IJBG 30 (2022) 3/4, pp. 315-329
Persistent link: https://www.econbiz.de/10013337439
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Innovation, internationalization and entrepreneurship
Korsakienė, Renata (ed.); Dinçer, Hasan (ed.);  … - 2021
Over the past years, businesses have had to tackle the issues caused by numerous forces from political, technological and societal environment. The changes in the global market and increasing uncertainty require us to focus on disruptive innovations and to investigate this phenomenon from...
Persistent link: https://www.econbiz.de/10014230390
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Lean implementation in the geriatric care sector in Sweden
Andersson, Roy; Hilletofth, Per; Hilmola, Olli-Pekka - In: International journal of six sigma and competitive … 9 (2015) 1, pp. 56-71
Persistent link: https://www.econbiz.de/10011524927
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Lean six sigma in the public sector : overcoming persistent management challenges
Juliani, Fernando; Oliveira, Otávio José de - In: Quality management journal : QMJ 28 (2021) 2, pp. 58-75
Persistent link: https://www.econbiz.de/10012500772