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Manufacturing & service operations management : M & SOM
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Collaboration and multitasking in networks : architectures, bottlenecks, and capacity
Gurvich, Itai
;
Van Mieghem, Jan A.
- In:
Manufacturing & service operations management : M & SOM
17
(
2015
)
1
,
pp. 16-33
Persistent link: https://www.econbiz.de/10010497606
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Call center staffing : service-level constraints and index priorities
Soh, Seung Bum
;
Gurvich, Itai
- In:
Operations research
65
(
2017
)
2
,
pp. 537-555
Persistent link: https://www.econbiz.de/10011673193
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