The essential task of the function model of a quality oriented public administrational organisation is to get an answer for a fundamental question: Since the clerks work like cogwheels in this organisation, what are the clerks' limits, adaptation abilities, work culture, and what are the...

The current volume reproduces papers presented in the Workshop which was organized in Athens, in February 2010 by the European Public Law Organization (EPLO) and the Faculty of Public Administration – National School of Political Studies and Public Administration (NSPSPA), Bucharest. The...

The European Administrative Space (EAS) should be understood as the ‘environment in which the national administrations are called upon to assure homogeneous levels of service efficiency and quality'. It is important to learn from historical background in order to study the trends of the future...

It is a known fact that ethical conduct and ethical behavior of public servants at all hierarchical levels is a must for a modern and performance oriented public administration. It is also a known fact that ethical guidelines are the same all over the European Union. This guidelines are being...

The essential task of the function model of an quality oriented public administrational organisation is get an answer for the fundamental question: The clerks work than cog-wheel in this organisation. What are the clerks' margin, adaptation ability, work culture, and what the measures of...

Marketing in public administration imposes employees a new way of behavior that involves also interest towards citizens` requests, high capacity of coping to the evolution of requests and society's expectations, innovate spirit, transparence, availability to reduce bureaucracy, flexibility in...

The aim of this work is to analyze the emotional component of event attendance in order to improve understanding of consumer behaviour in the context of event organisation as a place marketing strategy. The study offers a two fold approach to the analysis of the emotional aspects of event...