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service strategy
Qualitätsmanagement
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Quality management
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Lieferkette
14
Supply chain
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Business process management
4
Dienstleistung
4
Dienstleistungssektor
4
Prozessmanagement
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Quality control
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Quality of products
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Service industry
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Services
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USA
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United States
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Automation
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Automatisierung
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Beziehungsmarketing
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Bibliometrics
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Bibliometrie
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Business services
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Case studies
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Dienstleistungsmanagement
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Dienstleistungsqualität
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Empirical method
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Empirische Methode
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Freie Berufe
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Production management
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Produktionswirtschaft
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Professional services
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Relationship marketing
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Service management
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Service quality
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Supply Chain Management
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Unternehmensdienstleistung
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1993-2010
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Anforderungsprofil
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Artificial intelligence
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Sampson, Scott
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Chase, Richard B.
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California management review
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Journal of service research
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ECONIS (ZBW)
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A strategic framework for task automation in professional services
Sampson, Scott
- In:
Journal of service research
24
(
2021
)
1
,
pp. 122-140
Persistent link: https://www.econbiz.de/10012426766
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Optimizing customer involvement : how close should you be to your customers?
Sampson, Scott
;
Chase, Richard B.
- In:
California management review
65
(
2022
)
1
,
pp. 119-146
Persistent link: https://www.econbiz.de/10014240176
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