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European quality : the official journal of the European Organization for Quality
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1
Profit plan control
Murphy, John A.
- In:
Journal of systems management
23
(
1972
)
11
,
pp. 8-11
Persistent link: https://www.econbiz.de/10002551301
Saved in:
2
The gains from agricultural research under distorted trade
Murphy, John A.
;
Furtan, W. Hartley
;
Schmitz, Andrew
- In:
Journal of Public Economics
51
(
1993
)
2
,
pp. 161-172
Persistent link: https://www.econbiz.de/10005306432
Saved in:
3
The gains from agricultural research under distorted trade
Murphy, John A.
- In:
Journal of public economics
51
(
1993
)
2
,
pp. 161-172
Persistent link: https://www.econbiz.de/10001142403
Saved in:
4
The concept of economic surplus and its use in economic analysis
Currie, John Martin
;
Murphy, John A.
;
Schmitz, Andrew
- In:
The economic journal : the journal of the Royal …
81
(
1971
)
324
,
pp. 741-799
Persistent link: https://www.econbiz.de/10002041577
Saved in:
5
A non-matrix approach to customer relationship portfolio management: a case study from the UK industrial market context
Talwar, Vishal
;
Burton, Jamie
;
Murphy, John A.
- In:
Journal of customer behaviour
7
(
2008
)
3
,
pp. 231-255
Persistent link: https://www.econbiz.de/10003774617
Saved in:
6
The gains from agricultural research under distorted trade
Murphy, John A.
;
Furtan, W.Hartley
;
Schmitz, Andrew
- In:
Journal of public economics
51
(
1993
)
2
,
pp. 161-172
Persistent link: https://www.econbiz.de/10006689862
Saved in:
7
Retaining customers through relationship quality: a services business marketing case
Myhal, Genevieve Catherine
;
Kang, Jikyeong
;
Murphy, John A.
- In:
The journal of services marketing
22
(
2008
)
6
,
pp. 445-453
Persistent link: https://www.econbiz.de/10008108450
Saved in:
8
Customers - Customer focus: Letting the lifeblood of your business flow - In this extract from his book 'The Lifebelt', Professor John A Murphy discusses internal and external cust...
Murphy, John A.
- In:
European quality : the official journal of the European …
8
(
2001
)
4
,
pp. 36-49
Persistent link: https://www.econbiz.de/10005946412
Saved in:
9
Customers - Enhancing customer retention - Professor John A Murphy provides an overview of his customer integration framework, as described in his new book 'The Lifebelt'
Murphy, John A.
- In:
European quality : the official journal of the European …
8
(
2001
)
1
,
pp. 54-57
Persistent link: https://www.econbiz.de/10005951595
Saved in:
10
Retaining customers through relationship quality: a services business marketing case
Myhal, Genevieve Catherine
;
Kang, Jikyeong
;
Murphy, John A.
- In:
The journal of services marketing
22
(
2008
)
6-7
,
pp. 445-453
Persistent link: https://www.econbiz.de/10008140455
Saved in:
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