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Alternative methods of forecasting risks in Naval manpower planning
Jaffry, Shabbar; Capon, Nick - In: International journal of forecasting 21 (2005) 1, pp. 73-85
Persistent link: https://www.econbiz.de/10002547118
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Do customers know what is best for them? : The use of SERVQUAL in UK policing
Capon, Nick; Mills, Vivien - In: Understanding, managing, and implementing quality : …, (pp. 143-160). 2002
Persistent link: https://www.econbiz.de/10001708551
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Low-volume manufacturing: Appropriate quality performance measures
Capon, Nick - In: Total quality management 8 (1997) 2-3, pp. S104
Persistent link: https://www.econbiz.de/10007198803
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Business Process Re-engineering - Conference Report - High attendance at this one day event organised by the Institute of Business Process Re engineenng illustrates the continued i...
Capon, Nick - In: Management services : journal of the Institute of … 41 (1997) 4, pp. 12
Persistent link: https://www.econbiz.de/10006584314
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BPR Software for the Financial Services Industry
Francis, Peter; Capon, Nick - In: Management services : journal of the Institute of … 40 (1996) 5, pp. 22-23
Persistent link: https://www.econbiz.de/10006586488
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BPR Modelling Software for the Financial Services Industry
Love, Gary; Capon, Nick - In: Management services : journal of the Institute of … 40 (1996) 4, pp. 18-21
Persistent link: https://www.econbiz.de/10006586959
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BPR Enabling Software for the Financial Services Industry
Lakin, Richard; Capon, Nick; Botten, Neil - In: Management services : journal of the Institute of … 40 (1996) 3, pp. 18-21
Persistent link: https://www.econbiz.de/10006587314
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Alternative methods of forecasting risks in Naval manpower planning
Jaffry, Shabbar; Capon, Nick - In: International Journal of Forecasting 21 (2005) 1, pp. 73-85
Persistent link: https://www.econbiz.de/10005428978