Beltozar-Clemente, Saul; Iparraguirre-Villanueva, Orlando; … - In: Journal of open innovation : technology, market, and … 10 (2024) 1, pp. 1-9
Customer retention, a critical business priority, has become a growing concern, especially in the telecommunications industry. This study addresses the need to anticipate and understand customer churn through the application of Deep Learning models. The central focus of the research was the...
