Through qualitative analysis of the policies of two major global information intermediaries — Google and Microsoft — and related case studies, this paper demonstrates a) that intermediaries' participation in self-regulatory programmes and implementation of privacy principles does not...

Online communications and activities require the intermediation of numerous private entities that unilaterally define and implement their terms of service (ToS). The substantive provisions set in the ToS regulate the relationships between intermediaries and users with a binding force that may be...

With a budding market of widespread smart contract implementation on the horizon, there is much conversation about how to regulate this new technology. Discourse on standard form contracts (SFCs) and how they have been adopted in a digital environment is useful toward predicting how smart...

Standard form consumer contracts (SFCCs) are drafted by businesses and presented to consumers on a non-negotiable basis, commonly appearing as Terms of Service (ToS) agreements in the margins of many popular web pages. This genre of contract is afforded its 'standard form' so as to increase the...

While scholars have already identified and discussed some of the most urgent problems in content moderation in the Global North, fewer scholars have paid attention to content regulation in the Global South, and notably Africa. In the absence of content moderation by Western tech giants...

Scholarship has long identified the business imperative to create an advertiser-friendly environment as a key influence on social media content moderation. However, "brand safety" - the industry term for advertisers' measures to avoid content perceived as reflecting negatively on their brands -...

Scholarship has long identified the business imperative to create an advertiser-friendly environment as a key influence on social media content moderation. However, "brand safety" - the industry term for advertisers' measures to avoid content perceived as reflecting negatively on their brands -...

In this article, we analyse how the European legislator is currently responding to some of the recent changes in the media and communications environment with the adoption of the Audiovisual Media Services Directive. What is the European approach to address the challenges brought about by the...