This book is written by a seasoned physician, teacher, and scientist who was the CEO of a large integrated system for 20 years. It is a complete how-to book on implementing a Lean transformation in a health care system that includes not only a hospital but also HMO, CHC, and paramedics....

"As a leading expert on Lean Six Sigma and business transformation, with a deep knowledge of its application in countless areas of business, author Mark George can help you use Lean Six Sigma to analyze your operational needs, identify high-impact opportunities, design and rapidly implement...

Intro -- Contents -- Foreword -- Part I Introduction -- An Open Letter to Healthcare Leaders -- Eliminating Waste Will Transform American Healthcare -- A Brief History of Lean -- Part II Implementation -- The "Lean House" and Model Lines -- Standard Work -- Your Lean Action Plan -- Building...

Chapter 1: Lean Management: Introduction -- Chapter 2: Kaizen, Kaikaku and Innovation Management -- Chapter 3: Kata – Behavioural Transformation towards Lean Management -- Chapter 4: Keiretsu Networks -- Chapter 5: Kyouiku – The Learning Enterprise -- Chapter 6: Policy Deployment and Hoshin...