This paper explores theoretical and practical aspects (i.e. resources allocated, activities undertaken, actors/decisions involved) of corporate ‘parenting’ in the development of international service networks. A review of the relevant corporate strategy, supply-chain, networks and services...

This essay fills a significant gap in the literature on the internationalization of services, by focusing on the process of knowledge flows between parent firms and their foreign subsidiaries, and its associated impact on organizational learning and competency development. We utilize and extend...

Technological, economic and social changes are putting growing pressures on teaching methods and programmes and pointing to new trends in tertiary education. Is existing infrastructure flexible enough to meet the changing demands? What new forms of facilities governance and funding are proving...

Les changements techniques, économiques et sociaux exercent sur les programmes et les méthodes d’apprentissage des pressions de plus en plus vives qui font émerger des tendances nouvelles dans l’enseignement tertiaire. Les infrastructures actuelles sont-elles assez souples pour répondre...

Banks are known to have stable and long lasting relations with their customers, which is why development of customer relations is a crucial strategic issue in banking. However, a basic problem in banking is that the customer base is heterogeneous, ranging from homogenous segments of customers...