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The tension between governance and professional discretion is a question of constant interest in public administration …
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The tension between governance and professional discretion is a question of constant interest in public administration …
Persistent link: https://www.econbiz.de/10011373165
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Many street-level bureaucrats (such as caseworkers) have the dual task of helping some clients, while sanctioning others. We develop a model of such a street-level bureaucracy and study the implications of its personnel policy on the self-selection and allocation decisions of agents who differ...
Persistent link: https://www.econbiz.de/10011255604
Many street-level bureaucrats (such as caseworkers) have the dual task of helping some clients, while sanctioning others. We develop a model of such a street-level bureaucracy and study the implications of its personnel policy on the self-selection and allocation decisions of agents who differ...
Persistent link: https://www.econbiz.de/10010269193
two unique features of human service: ambiguous policy goals and a considerable amount of front-line worker discretion …
Persistent link: https://www.econbiz.de/10009480111