A real-time method is presented to adoptively estimate three-dimensional unmodeled external torques acting on a spacecraft. This is accomplished by forcing the tracking error dynamics to follow the Lyapunov function underlying the feedback control law. For the case where the external torque is...

Structural classification and parameter estimation (SCPE) methods have been used for studying single-input single. output (SISO) parallel and feedback nonlinear system models from input-output (I-O) measurements. The uniqueness of the I-O mappings of different models and parameter uniqueness of...

There is great interest in the application of technological solutions driven by a thriving CRM industry. It has been shown the more effective the implementation of SFA, the greater its impact on increased sales performance. Previous research on SFA adoption has focused on the individual as the...

Ziel der Arbeit war es, die praktische Umsetzung des Wissenskreislaufs im Call-Center zu untersuchen. Es wird gezeigt, in welchem Grad die theoretischen Ansprüche des Wissensmanagements in die Praxis umgesetzt werden und wie Wissensmanagement auf den unterschiedlichen Ebenen eines Call-Centers...