We study a generalized Hotelling duopoly in which a consumer's net utility from a product depends on the location of product and consumer in product attribute space, a random utility term that captures idiosyncratic preferences, and the price of the product. Our model allows us to vary the...

Für viele landwirtschaftliche Betriebe stellte der ökologische Landbau in der Vergangenheit eine wirtschaftliche Alternative zum konventionellen Landbau dar. Sinkende Erzeugerpreise, steigende Preise für Produktionsfaktoren, geänderte agrarpolitischen Rahmenbedingungen und die zunehmende...

A novel survey dataset on computed tomography (CT) machine acquisition is used to explore which theories best answer two questions from the decision making literature. First, what determines how much uncertainty a firm has when investing in updated technology? Second, what determines the value...

Online price comparison agents (shopbots) allow consumers toinstantaneously receive price and other information from many onlineretailers. Online consumer clickstream data from ComScore Inc.demonstrate that consumers are increasingly using shopbots to conductsearch. This phenomenon raises such...

Tipping is an important part of the restaurant industry. In the United States, tips in the food industry alone amount to almost 44 billion every year. Furthermore, tips often account for a large majority of a server's paycheck. This study will examine the relationship between tipping and other...

A tip is an extra payment that a customer pays voluntarily in gratitude for a service (Wikipedia, 2010). According to Mason (2006), servers’ income-tax takes out almost all their hourly salaries; therefore tips can represent 100% of servers’ take-home pay. In other aspects, tips are not only...

Physical distribution services are becoming increasingly important as supply chains strive to become more efficient in the logistical flow of goods to industrial customers. Performance of these services, however, takes place during encounters that customers have with various interfacing...

A key question is whether the instruments developed for consumer services can accurately gauge the service quality perceptions of organisational customers. Reports psychometric testing of the SERVQUAL as a measure of service quality in ocean freight services. Based on a survey of a...