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, including the impactof network externality, upgrade compatibility, and commitment on pricingin a dynamic environment. We show …
Persistent link: https://www.econbiz.de/10009435103
social responsibility (CSR) on customer attitudes (loyalty, trust and commitment) and behavioral intentions (patronage …
Persistent link: https://www.econbiz.de/10009468029
policymakers, bureaucrats and practising managers. However, what is often misunderstood and frequently understated is the extent to … is understood that characteristics of the Fijian context create a situation where commitment and divided loyalties are …
Persistent link: https://www.econbiz.de/10009451611
feeling of dependence on, and calculative commitment to, the service provider. The mediation mechanisms also imply that sunk … costs are more related to dependence or calculative commitment than repurchase intentions, and that dependence or … calculative commitment continues to play a role in generating customer outcomes. …
Persistent link: https://www.econbiz.de/10009457420
ABSTRACT The Differing Effects of Satisfaction, Trust, and Commitment on Buyer's Behavioral Loyalty: A Study into the …
Persistent link: https://www.econbiz.de/10009463365
consumers. Customer for life is the philosophical agenda of most top managers, so that organisations reap the fruits of consumer … store image, salesperson likeability, relationship orientation, trust in salesperson, commitment to retail store and …
Persistent link: https://www.econbiz.de/10009480698
, thereby arbitrarily fragmenting the business requirements.We propose a commitment-based approach for business process …. Updates and exceptions yield commitment operations under which processes are updated and reexecuted.Our approach brings … commitment semantics into business modelling and enables agent collaboration for business process enactment. We derive commitment …
Persistent link: https://www.econbiz.de/10009431231
people will also lead to increased organizational commitment, consequently, reducing turnover levels. This in turn will lead …
Persistent link: https://www.econbiz.de/10009467984
A biodata based personnel selection measure was created to improve the retention rate of Catalog Telemarketing Representatives at a major U.S. retail company. Five separate empirical biodata scoring methods were compared to examine their usefulness in predicting retention and reducing adverse...
Persistent link: https://www.econbiz.de/10009475048
assignees who had been on international assignments, as well as six managers who had never been on an international assignment …
Persistent link: https://www.econbiz.de/10009449583