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Dienstleistungskolloquium am 15.09.2003 an der Universität Kaiserslautern
Corsten, Hans (ed.) - Dienstleistungskolloquium <1, 2003, Kaiserslautern> - 2003
Persistent link: https://www.econbiz.de/10001876128
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Fünftes Dienstleistungskolloquium am 04.04.2006 an der Universität Kaiserslautern
Corsten, Hans (ed.) - Dienstleistungskolloquium <5, 2006, Kaiserslautern> - 2006
Persistent link: https://www.econbiz.de/10013419534
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Service provider - customer interactions : key to success of innovative services
Hoffmann, Antje; Herstatt, Cornelius - 2005 - [Elektronische Ressource]
the current state of interaction research with special focus on service marketing and service purchasing processes. A … identified three different approaches of successful interactions between service providers and potential buyers during marketing … market ; service marketing ; service purchasing …
Persistent link: https://www.econbiz.de/10009424474
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eServices-Marketing : Grundlagen und Besonderheiten des Dienstleistungsmarketing von eServices
Wegmann, Christoph - 2000
Persistent link: https://www.econbiz.de/10001544590
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How the service function can help industrial firms to become market driven
Langerak, Fred; Commandeur, Harry R.; Napel, J. M. ten - 1995
Persistent link: https://www.econbiz.de/10000924072
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A formalisation and test of the factor productivity explanation of international differences in service prices
Falvey, Rodney E. - 1994
Persistent link: https://www.econbiz.de/10000889895
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Outsourcing of services and productivity growth in goods industries
Raa, Thijs ten; Wolff, Edward N. - 1994
Persistent link: https://www.econbiz.de/10000893850
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The local tax on services in Brazil
Silveira, Ricardo A. - 1989
Persistent link: https://www.econbiz.de/10000856057
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The customer's relative importance in the design, development and implementation of new services : an empirical investigation
Jallat, Frédéric - 1992
Persistent link: https://www.econbiz.de/10000839016
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Service quality, service quality perception and perceptual differences between consumers, managers and contact personnel
Brouwer, Marco - 1992
Persistent link: https://www.econbiz.de/10000839049