This paper studies a Markovian two-station tandem queueing network with impatient customers. Queueing networks with abandonment are common in many industries, e.g., call centers and healthcare. Therefore, their management has received much attention. The resulting model is a level-dependent...

Operational models often balance assignment and capacity decisions under data uncertainty. For example, in operating room scheduling the decision maker must define appropriate limits for personnel overtime while accounting for random surgery durations. Typical approaches to hedge against...

Many individuals infected with the novel Coronavirus (SARS-CoV-2) suffer from intestinal infection as well as respiratory infection. These COVID-19-suffering individuals shed virus in their stool, resulting in municipal sewage systems carrying the virus and its genetic remnants. These viral...