Organizations are increasingly turning to crowdsourcing to solve difficult problems. This is often driven by the desire to find the best subject matter experts, strongly incentivize them, and engage them with as little coordination cost as possible. A growing number of authors, however, are...

Recent work by Woolley, Chabris, Pentland, Hashmi, & Malone and their colleagues finds evidence for a general collective intelligence factor that predicts a group’s performance on a wide variety of tasks, like the general intelligence factor does for individuals. Credé and Howardson argue...