Survey-based consumer confidence indicators are mostly reported with adelay and are a result of time consuming and expensive consumer surveys.In this study, to measure the current consumer confidence in Germany, wedevelop an approach, in which we compute the consumer sentiment...

We leverage a temporary block of the Chinese microblogging platform Sina Weibo due to political events, to estimate the causal effect of online word-of-mouth content on product demand in the context of TV show viewership. Based on this source of exogenous variation, we estimate an elasticity of...

We study the role of social engagement and advertising in building entertainment brands. We develop a structural model of viewing behaviors and apply the model to a data set on a new television program that contains both revealed preferences and self-reported preferences and expectations. We use...

When resource consumers select among competing providers based on delayed information, inefficient oscillations in resource utilization can emerge. This paper describes an approach, based on selective stochastic resource request rejection, for dealing with this emergent dysfunction