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We test the impact of online hotel ratings on the customers' hotel choice using a binary choice experiment where the … impact on hotel choice. We also calculate the individual willingness to pay for higher rating scores and report the …
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The purpose of this paper is to propose a service development process that is adapted to manufacturing companies and to discuss its implication for companies with a focus on product development and product sales. This paper looks at new service development (NSD) literature and argues for design...
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In this paper, we present a new indicator to measure the media coverage of inflation. Our Inflation Perception Indicator (IPI) for Germany is based on a corpus of three million articles published by broadsheet newspapers between January 2001 and February 2022. It is designed to detect thematic...
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In this paper we update our Uncertainty Perception Indicator (UPI) with data from the first quarter of 2021. UPI values have declined in recent quarters. At first glance this might come as a surprise, with the third Corona wave having less of an impact than the first one, even though the former...
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