The introduction of information technology into all aspects of our lives has brought forth qualitative and quantitative changes on such a large scale that this process has come to be known as the Fourth Industrial Revolution, or Industry 4.0. The aim of this paper is to fill in the gaps and...

This study examined the usage of ICTs to enhance business processes in Tanzania. In particular, the study examined the types of ICTs deployed to enhance business processes and the processes they support, determinants of ICTs' viable usage, and barriers to their effective usage. Descriptive...

The current, fast market changes require enterprises to dynamically adapt the way they conduct their business. This poses many challenges for information technology. Market requirements for immediate response to business changes became the basis of the idea of a real-time information processing...

Over the past three decades, economic transformations in Eastern Europe and Russia have substantially affected the use of management technologies. More and more businesses prioritize sustaining growth and development in the long run instead of maximizing profits in the short term. The shift in...

Purpose: The aim of this study is to investigate the importance of Knowledge Management as a tool for improving business processes in a different context from the industrial organizations, as an archaeological museum. Design/methodology/approach: Using data collected from the National Museum of...

A risk map is a tool, based on various information systems, that aims to identify the activities or processes at risk, quantify the probability of these events and measure the potential damage associated with their occurrence. This kind of map provides three valuable contributions to a Manager:...

The spectacular advance in Information Technologies, among others reasons, is promoting outsourcing as a way that businesses adopt, in order to manage their Information Systems. During the last years, the growth in outsourcing as a managerial phenomenon has come accompanied with a parallel...

This research explores the role of mailing lists in open source software projects as a tool for knowledge sharing and problem resolution. One of the benefits that firms can derive from using Open Source Software (OSS) is informal development collaboration. The primary tool for collaboration and...

This study elaborates a proposal of the main reasons and risks at Information Systems Outsourcing. We try also to evaluate these reasons and risks in the case of the largest Spanish firms and to analyse their temporary evolution. To achieve this objective a questionnaire has been carried out...

CRM as a trend in business and business philosophy consists of a series of complex and diverse business resources such as: modern technological resources, information resources, human resources and all other procedural resources which serve to improve services to end user and customer. Tourism...