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Toward customer hyper-personalization experience — A data-driven approach
Mendia, J. M. Valdez; Flores-Cuautle, J. J. A. - In: Cogent Business & Management 9 (2022) 1, pp. 1-16
Today's omnichannel business models incorporate physical and digital touchpoints interacting with customers. A hyper …-personalization strategy when real-time touchpoints are linked to a customer Master Data Management that integrates the three types of customer …
Persistent link: https://www.econbiz.de/10014505429
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Service quality, visitor satisfaction and future behavior in the museum sector
Daskalaki, Vasiliki V.; Voutsa, Maria C.; Boutsouki, … - In: Journal of Tourism, Heritage & Services Marketing 6 (2020) 1, pp. 3-8
The present study investigates the factors that affect visitors’ satisfaction and their future behavior. A survey based … on the dimensions of SERVPERF among 632 visitors in two distinct in terms of atmosphere, exhibits and activities museums …
Persistent link: https://www.econbiz.de/10012195639
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Managing the complexity through new forms of financial reporting: A multiple case study on Italian public museums
Milone, Virginia; Pizzi, Simone - In: Administrative Sciences 9 (2019) 4, pp. 1-14
During recent years, an increasing number of studies have started to discuss the introduction of new form of reports in public administration. Furthermore, the attention paid by academics has been favoured by the introduction of a new form of regulation by policy makers. Specifically, a large...
Persistent link: https://www.econbiz.de/10012612132
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The social media "magic": Virtually engaging visitors during COVID-19 temporary closures
Ryder, Brittany; Zhang, Tingting; Hua, Nan - In: Administrative Sciences 11 (2021) 2, pp. 1-15
across the United States to take part in in-depth semi-structured phone interviews to fulfill the research goals. Museums …
Persistent link: https://www.econbiz.de/10012612285
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Drivers of change in management accounting practices in an ERP environment
Gullkvist, Benita M. - In: International Journal of Economic Sciences and Applied … 6 (2013) 2, pp. 149-174
) system. Data was collected through an online survey questionnaire distributed to Finnish companies. Overall, the results of …
Persistent link: https://www.econbiz.de/10011310248
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Attitude of Hungarian companies towards challenges created by EU accession
Balaton, Károly - In: Journal for East European Management Studies 10 (2005) 3, pp. 247-258
collected from mainly medium-sized Hungarian companies by a questionnaire survey between January and April 2004. Companies …
Persistent link: https://www.econbiz.de/10010322889
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East German economic elites and their companies two decades after the transformation ('Wende'): Still following the patterns of the 1990s
Martens, Bernd - In: Journal for East European Management Studies 13 (2008) 4, pp. 305-326
Surveys among entrepreneurs and managing directors of companies with 50 to 1,000 employees are used to describe features of managerial elites in East Germany. The paper looks at four dimensions: (1) the reproduction of economic elites during the transformation period and its current...
Persistent link: https://www.econbiz.de/10010322911
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External factors affecting investment decisions of companies
Bialowolski, Piotr; Weziak-Bialowolska, Dorota - In: Economics: The Open-Access, Open-Assessment E-Journal 8 (2014) 2014-11, pp. 1-21
Polish companies. With the use of data from the tailor-made Survey on Receivables, we (1) examine factors influencing …
Persistent link: https://www.econbiz.de/10010333218
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Comparing those who do, might and will not invest in sustainable funds: a survey among German retail fund investors
Wins, Anett; Zwergel, Bernhard - In: Business Research 9 (2016) 1, pp. 51-99
In this paper, we present the results of an online questionnaire among private German mutual fund investors. In an exploratory nature, we empirically analyze the differences between three groups: sustainable investors, conventional investors that are either generally interested or those that are...
Persistent link: https://www.econbiz.de/10011624510
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Comparing dividend puzzle solutions by Polish, Canadian, Norwegian and American executives
Sierpińska-Sawicz, Agata - In: Contemporary Economics 10 (2016) 3, pp. 249-258
listed on the Warsaw Stock Exchange that paid dividends over the 2001-12 period and compares the findings to survey reports … foreign investors. The study expands on the existing survey research on dividends and provides new evidence from managers of …
Persistent link: https://www.econbiz.de/10011659890