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Fostering "co-socialization" between patient and nurse to mitigate the risks of digitalizing health care services

Dubosson, Magali; Fragnière, Emmanuel; Héritier, … - In: European review of service economics and management (2020) 2/10, pp. 109-131

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A manufacturing framework for capability-based product-service systems design

Gokula Vijaykumar, A. V.; Komoto, Hitoshi; Hussain, Romana - In: Journal of remanufacturing 3 (2013), pp. 1-32

Manufacturers aim to design product-service systems (PSS) which integrate services with products to attain sustained competitive advantage from a life cycle perspective. PSS design should be customised solutions which are aligned to integrated stakeholders' capabilities, a subject which the...

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An innovative uncertainty management framework to support contracting for product-service availability

Erkoyuncu, John Ahmet; Roy, Rajkumar; Shehab, Essam; … - In: Journal of service management 25 (2014) 5, pp. 603-638

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Supplier sustainability assessment for the UK defence industry

Emmanuel-Ebikake, Oyetola; Roy, Rajkumar; Shehab, Essam - In: The international journal of productivity and … 63 (2014) 8, pp. 968-990

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A framework for cost evaluation in product service system configuration

Shen, Jin; Erkoyuncu, John Ahmet; Roy, Rajkumar; Wu, Bin - In: International journal of production research 55 (2017) 19/20, pp. 6120-6144

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A framework to estimate the cost of no-fault found events

Erkoyuncu, John Ahmet; Khan, Samir; Hussain, Syed … - In: International journal of production economics 173 (2016), pp. 207-222

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Special issue: Cost engineering

Roy, Rajkumar (contributor) - 2008

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Challenges in enterprise resource planning implementation: state-of-the-art

Momoh, A.; Roy, Rajkumar; Shehab, E. - In: Business process management journal 16 (2010) 4, pp. 537-565

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Operations strategy for the effective delivery of integrated industrial product-service offerings : two exploratory defence industry case studies

Datta, Partha Priya; Roy, Rajkumar - In: International journal of operations & production … 31 (2011) 5, pp. 579-603

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Uncertainty driven service cost estimation for decision support at the bidding stage

Erkoyuncu, John Ahmet; Durugbo, Christopher; Shehab, Essam - In: International journal of production research 51 (2013) 19, pp. 5771-5788

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