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Bowen, David - In: The service industries journal 28 (2008) 9/10, pp. 1513-1528

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Bastian, Claudia Christina von; Schwaninger, Adrian; … - In: Zeitschrift für Arbeitswissenschaft : ZfA 62 (2008) 3, pp. 165-173

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Michel, Stefan; Pfäffli, Patrick - In: Marketing review St. Gallen : Marketingfachzeitschrift … 26 (2009) 5, pp. 26-31

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Michel, Stefan; Kreuzer, Michael; Kühn, Richard; … - In: Journal of customer behaviour 8 (2009) 4, pp. 307-327

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Michel, Stefan; Brown, Stephen Walter; Gallan, Andrew S. - In: Journal of the Academy of Marketing Science 36 (2008) 1, pp. 54-66

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Michel, Stefan; Vargo, Stephen L.; Lusch, Robert F. - In: Journal of the Academy of Marketing Science 36 (2008) 1, pp. 152-155

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Kreuzer, Michael; Kühn, Richard; Michel, Stefan - In: Die Betriebswirtschaft : DBW 67 (2007) 4, pp. 399-417

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Michel, Stefan - In: Thunderbird international business review 51 (2009) 4, pp. 399-401

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Rubalcaba-Bermejo, Luis; Michel, Stefan; Sundbo, Jon; … - In: Journal of service management 23 (2012) 5, pp. 696-715

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Michel, Stefan - In: Harvard business review : HBR 92 (2014) 10, pp. 78-85

Persistent link: https://www.econbiz.de/10010417523