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Does anger expression help or harm leader effectiveness? : the role of competence-based versus integrity-based violations and abusive supervision
Wang, Lu; Restubog, Simon; Shao, Bo; Lu, Vinh Nhat; … - In: Academy of Management journal : AMJ 61 (2018) 3, pp. 1050-1072
Persistent link: https://www.econbiz.de/10011885677
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Beyond negotiated outcomes : the hidden costs of anger expression in dyadic negotiation
Wang, Lu; Northcrsft, Gregory B.; Kleef, Gerben A. Van - In: Organizational behavior and human decision processes : … 119 (2012) 1, pp. 54-63
Persistent link: https://www.econbiz.de/10009580566
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Understanding the positive and negative effects of emotional expressions in organizations : EASI does it
Kleef, Gerben A. van - In: Human relations 67 (2014) 9, pp. 1145-1164
Persistent link: https://www.econbiz.de/10010407858
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Enhancing emotional performance and customer service through human resources practices : a systems perspective
Gabriel, Allison S.; Cheshin, Arik; Moran, Christina M.; … - In: Human resource management review 26 (2016) 1, pp. 14-24
Persistent link: https://www.econbiz.de/10011429266
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Welcome interferences : dealing with obstacles promotes creative thought in goal pursuit
Marguc, Janina; Kleef, Gerben A. van; Förster, Jens - In: Creativity and innovation management 24 (2015) 2, pp. 207-216
Persistent link: https://www.econbiz.de/10011376405
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How leaders' emotional displays shape followers' organizational citizenship behavior
Koning, Lukas F.; Kleef, Gerben A. van - In: The leadership quarterly : LQ ; an international … 26 (2015) 4, pp. 489-501
Persistent link: https://www.econbiz.de/10011376965
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Bounded benefits of representative cooperativeness in intergroup negotiations
Saygı, Özüm; Greer, Lindred L.; Kleef, Gerben A. van; … - In: Group decision and negotiation 24 (2015) 6, pp. 993-1014
Persistent link: https://www.econbiz.de/10011383404
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Requiem for a nudge : framing effects in nudging honesty
Dimant, Eugen; Kleef, Gerben A. van; Shalvi, Shaul - In: Journal of economic behavior & organization : JEBO 172 (2020), pp. 247-266
Persistent link: https://www.econbiz.de/10012288216
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The interpersonal effects of emotion intensity in customer service : perceived appropriateness and authenticity of attendants' emotional displays shape customer trust and satisfact...
Cheshin, Arik; Amit, Adi; Kleef, Gerben A. van - In: Organizational behavior and human decision processes : … 144 (2018), pp. 97-111
Persistent link: https://www.econbiz.de/10011843755
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Face threat sensitivity in distributive negotiations : effects on negotiator self-esteem and demands
Tuncel, Ece; Kong, Dejun; McLean Parks, Judi; Kleef, … - In: Organizational behavior and human decision processes : … 161 (2020), pp. 255-273
Persistent link: https://www.econbiz.de/10012428955