Narrow search
Showing 1 - 4 of 4
Cover Image
Consumer observations on channel choices - competitve strategies in Finnish grocery retailing
Koistinen, Katri; Järvinen, Raija - In: Journal of retailing and consumer services 16 (2009) 4, pp. 260-270
Persistent link: https://www.econbiz.de/10003864526
Cover Image
The role of service characteristics in service innovations
Lehtinen, Uolevi; Järvinen, Raija - In: Nordic journal of business : NJB 64 (2015) 3, pp. 168-181
Persistent link: https://www.econbiz.de/10011504346
Cover Image
Reputation attributes in retailing services : managerial perspective
Järvinen, Raija; Suominen, Kati - In: Managing service quality : MSQ ; an international journal 21 (2011) 4, pp. 410-423
Persistent link: https://www.econbiz.de/10009266591
Cover Image
Tracing reputation risks in retailing and higher-education services
Suominen, Kati; Järvinen, Raija - In: Journal of retailing and consumer services 20 (2013) 2, pp. 207-217
Persistent link: https://www.econbiz.de/10009734313