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Validating the relationship between trust, commitment, economic and non-economic satisfaction in South African buyer-supplier relationships

Mpinganjira, Mercy; Roberts-Lombard, Mornay; Svensson, … - In: The journal of business & industrial marketing 32 (2017) 3, pp. 421-431

Persistent link: https://www.econbiz.de/10011662279

Embedding the ethos of codes of ethics into corporate South Africa : current status

Mpinganjira, Mercy; Roberts-Lombard, Mornay; Wood, Greg; … - In: European business review : EBR ; the official journal … 28 (2016) 3, pp. 333-351

Persistent link: https://www.econbiz.de/10011575458

The influence of perceived justice on recovery satisfaction in the airline industry

Matikiti, Rosemary; Roberts-Lombard, Mornay; … - In: Journal of African business 19 (2018) 4, pp. 512-530

Persistent link: https://www.econbiz.de/10011930497

Customer attributions of service failure and its impact on commitment in the airline industry : an emerging market perspective

Matikiti, Rosemary; Roberts-Lombard, Mornay; … - In: Journal of travel and tourism marketing 36 (2019) 4, pp. 403-414

Persistent link: https://www.econbiz.de/10012179413

Antecedents and outcomes of satisfaction in buyer-supplier relationships in South Africa : a replication study

Roberts-Lombard, Mornay; Mpinganjira, Mercy; Svensson, … - In: South African journal of economic and management sciences 20 (2017) 1, pp. 1-14

Persistent link: https://www.econbiz.de/10011778254

Perceived guest house brand value : the influence of web interactivity on brand image and brand awareness

Matikiti-Manyevere, Rosemary; Roberts-Lombard, Mornay; … - In: Journal of promotion management : innovations in … 27 (2021) 2, pp. 250-277

Persistent link: https://www.econbiz.de/10012423611

Virtue ethics in buyer-supplier relationships : a South African study

Mpinganjira, Mercy; Roberts-Lombard, Mornay; Svensson, … - In: International journal of business governance and ethics … 15 (2021) 3, pp. 285-302

Persistent link: https://www.econbiz.de/10012596413

Retaining Africa's talent : the role of Africa's higher education

Mpinganjira, Mercy - In: International journal of emerging markets 6 (2011) 2, pp. 168-179

Persistent link: https://www.econbiz.de/10009155470

Perceived ease of use : examining its influence on personal use of the tax e-filling system

Mpinganjira, Mercy - In: International journal of innovation and technology … 12 (2015) 1, pp. 1-13

Persistent link: https://www.econbiz.de/10010532970

Understanding online repeat purchase intentions : a relationship marketing perspective

Mpinganjira, Mercy - In: Management : journal of contemporary management issues 19 (2014) 2, pp. 117-135

This study investigates online customers’ repeat purchase intentions from a relationship marketing perspective. Data was collected from 201 online customers from Gauteng, South Africa, using a structured questionnaire. The findings show that online repeat purchase intentions are strongly...

Persistent link: https://www.econbiz.de/10011455489