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Dienstleistungsqualität
1,063
Service quality
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923
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Bruhn, Manfred
14
Chen, Tain-Jy
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9
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9
Yang, Ya-hwei
9
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8
Kuo, Shirley W. Y.
8
Schive, Chi
8
Yu, Zongxian
8
Chewpreecha, Unnada
7
Gu, Yinghua
7
Liu, Meng-chun
7
Pollitt, Hector
7
Shea, Jia-dong
7
Bauer, Hans H.
6
Chu, Yun-peng
6
Fields, Gary S.
6
Georgi, Dominik
6
Ranis, Gustav
6
Wang, Jiann-chyuan
6
Chen, Shin-horng
5
Coenen, Christian
5
Falk, Tomas
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Fu, Tsu-tan
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He, Yanmin
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Hu, Mei-chih
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Hu, Sheng-Cheng
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Mason, Andrew
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4
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Taiwan's development experience : lessons on roles of government and market ; [papers presented at a conference held at Cornell Univ., Ithaca, New York on May 3 and 4, 1996]
17
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
16
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
16
Industrial development and policies in Taiwan
12
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
12
Taiwan's economic transformation in evolutionary perspective : entrepreneurship, innovation systems and government
12
The political economy of Taiwan's development into the 21st century
12
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
11
Energy, environmental and economic sustainability in East Asia : policies and institutional reforms
11
Economic reform and cross-strait relations : Taiwan and China in the WTO
10
Economic integration, democratization and national security in East Asia : shifting paradigms in US, China and Taiwan relations
9
Globalization, regionalization, and Taiwan's economy
9
Taiwan in the Asia-Pacific in the 1990s
9
The labour market and economic development of Taiwan
9
Economic integration across the Taiwan strait : global perspectives
8
Management, Prozessgestaltung, Kundenperspektive
8
Prospects for development in the Asia-Pacific area : proceedings of the first annual University of Victoria-National Sun Yat-sen University Social Science Symposium held at Dunsmuir Lodge, University of Victoria, Victoria, BC, Canada, August 12 - 13, 1999
8
Taiwan's democracy : economic and political challenges
8
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
7
Zukunft der Krankenhausversorgung : Qualität, Wettbewerb und neue Steuerungsansätze im DRG-System
7
Implementing new business models in for-profit and non-profit organizations : technologies and applications
6
Internal Branding : wie Sie Ihre Mitarbeiter zu Markenbotschaftern machen
6
Progress in the competitive agenda in the postal and delivery sector
6
The making of Taiwan's economic miracle : successful entrepreneurship in theories and practices
6
Achieving competitive advantage through quality management
5
Chinas unbeendeter Buergerkrieg : im Spannungsfeld Peking-Taiwan-USA 1949 - 1980
5
Dienstleistungsmanagement im Krankenhaus ; 2
5
Dienstleistungsorientierung in der universitären Ausbildung : mehr Qualität im betriebswirtschaftlichen Studium ; Festschrift für Prof. Dr. Ursula Hansen zum 60. Geburtstag
5
Economic development in Chinese societies : models and experiences
5
Economic development in East and Southeast Asia : essays in honor of Professor Shinichi Ichimura
5
Economic efficiency and productivity growth in the Asia-Pacific region
5
LISS 2012 ; Vol. 1
5
Macroeconomic linkage : savings, exchange rates, and capital flows ; [papers presented at the Third Annual East Asia Seminar, held in Sapporo from June 17 to June 19, 1992]
5
Marketing in the new global order : challenges and opportunities
5
Population and economic change in East Asia : [based on papers from a workshop entitled Economic aspects of demographic transition: the experience of Asian-Pacific countries in Asia, held at the Academia Sinica in Taipei, June, 1998]
5
Productivity and economic performance in the Asia-Pacific region
5
Service quality and management
5
Strategic information systems ; Vol. 3
5
Taiwan: economy, society and history
5
The Trans-Pacific Partnership and the path to Free Trade in the Asia-Pacific
5
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ECONIS (ZBW)
2,001
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1
Identification of important service factors in group package tours
Lin, Yu-Shan
;
Chou, Shu-hui
;
Hung, Ya-fang
- In:
Advances in tourism destination marketing
,
(pp. 207-218)
.
2010
Persistent link: https://www.econbiz.de/10003997861
Saved in:
2
Einzigartige Erlebnisse als Differenzierungsmerkmal im Markt für Pauschalreisen
Rudolphi, Paul
- In:
Kulturtourismus zu Beginn des 21. Jahrhunderts : …
,
(pp. 79-92)
.
2013
Persistent link: https://www.econbiz.de/10009780334
Saved in:
3
TUI Schöne Ferien! : Reisedienstleistung oder Marketing?
Macharzina, Klaus
;
Fisch, Jan Hendrik
- In:
Marketing-Management und Unternehmensführung : …
,
(pp. 715-739)
.
2002
Persistent link: https://www.econbiz.de/10001653361
Saved in:
4
Modulare Reisepakete : die Pauschalreise und ihre dynamischen Weiterentwicklungen
Stengel, Nico
- In:
Tourismus 3.0 : Fakten und Perspektiven ; eine …
,
(pp. 63-77)
.
2009
Persistent link: https://www.econbiz.de/10003887592
Saved in:
5
Die Flugpauschalreise
Hofmann, Wolfgang
- In:
Reiseveranstaltung : Lehr- und Handbuch
,
(pp. 115-163)
.
2011
Persistent link: https://www.econbiz.de/10008860232
Saved in:
6
Das Produkt Pauschalreisen : Konzept und Elemente
Pompl, Wilhelm
- In:
Reiseveranstaltung : Lehr- und Handbuch
,
(pp. 63-114)
.
2011
Persistent link: https://www.econbiz.de/10008860233
Saved in:
7
A comparative analysis of quantity and price competitions in tourism supply chain networks for package holidays
Huang, George Q.
;
Song, Haiyan
;
Zhang, Xinyan
- In:
Advances in service network analysis
,
(pp. 13-26)
.
2012
Persistent link: https://www.econbiz.de/10009311434
Saved in:
8
Flying visits : the growth of British air package tours, 1945 - 1975
Lyth, Peter J.
- In:
Europe at the seaside : the economic history of mass …
,
(pp. 11-30)
.
2009
Persistent link: https://www.econbiz.de/10003974079
Saved in:
9
Massentourismus und Umweltbelastungen in Entwicklungsländern : Umweltbewertung und -verhalten der Thai-Bevölkerung in Tourismuszentren Südthailands
Vorlaufer, Karl
;
Becker-Baumann, Heike
- In:
Geographie der Freizeit und des Tourismus : Bilanz und …
,
(pp. 876-887)
.
2007
Persistent link: https://www.econbiz.de/10003581532
Saved in:
10
The role of non-monetary costs in a model of leisure travel value
Duman, Teoman
;
Kocak, Goknil Nur
;
Tutuncu, Ozkan
- In:
Progress in tourism marketing
,
(pp. 221-237)
.
2006
Persistent link: https://www.econbiz.de/10003538599
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